Returns

In-store Policy:

All sales are final on in-store purchases. 

Online Policy:

  • Returns are permitted for domestic orders
  • Items may be returned within 14 days of receipt
  • Items must be unused and in the same condition as received
  • Customer is responsible for the cost of returning items
  • Refunds are issued once the return is received and processed
  • Returned items will be refunded excluding the initial shipping cost
  • Gift cards are not eligible for return

Request a return:

To request a return please email us at: romypeople@romy.store
Please include your order number and the name of each item you wish to return